Communication Skills

Ability to deliver idea clearly, effectively and with confidence either orally or in writing.

Ability to practice active listening skill and respond.

Ability to present clearly and confidently to the audience.

Problem Solving

Ability to identify and analyze problems in difficult situation and make justifiable evaluation.

Ability to expand and improve thinking skills such as explanation, analysis and evaluate discussion.

Ability to find ideas and look for alternative solutions.

Team Building Skills

Ability to build a good support, interact and work effectively with others.

Ability to understand and play the role of a leader and follower alternatively.

Ability to recognize and respect other’s attitude, behavior and beliefs.

Emotional Intelligence

Emotional Intelligence is the measure of an individual’s abilities to recognize and manage their emotions, and the emotions of other people, both individually and in groups. Emotional intelligence is the one part of the human psyche that we can develop and improve by learning and practising new skills.

People with a high degree of emotional intelligence know what they're feeling, what their emotions mean, and how these emotions can affect other people.

For leaders, having emotional intelligence is essential for success.

Presentation Skills

Presenting information clearly and effectively is a key skill to get your message or opinion across and, today, presentation skills are required in almost every field.

Today, presentation is required at almost every level in every business. The ability to present information in a way that is easy for the audience to understand now a key soft skill. Even employees with few responsibilities may be expected to present something from time to time.

Presentation skills require some hard skills such as language mastery and software knowledge.

Time Management

Time management is the art of simply being on time.

This includes delivering things before deadline as well as being on time for work and meetings etc.

This is achieved by managing your time every day and being organized enough to stick to the schedule you have set out to follow.

Time management is not very difficult as a concept, but it’s surprisingly hard to do in practice. It requires the investment of a little time upfront to priorities and organize yourself. But once done, you will find that with minor tweaks, your day, and indeed your week and month, fall into place in an orderly fashion, with time for everything you need to do.

Interpersonal Skills

Interpersonal skills are the skills used by a person to interact with others properly. In the business domain, the term generally refers to an employee's ability to get along with others while getting the job done. Interpersonal skills include everything from communication and listening skills to attitude and deportment. Good interpersonal skills are a prerequisite for many positions in an organization.

Many job seekers cite interpersonal skills on their resumes, knowing their importance in success and productivity in the business world. Among the interpersonal skills often required in business are active listening, or the ability to elicit information from a speaker, and negotiation, a skill that is useful in sales, marketing, and law.

Business Etiquette

The ability, within a place of business, to present yourself such that you make others comfortable around you and are taken seriously, is known as business etiquette skill. It is, in fact, the ability to meet the explicit as well as implicit standards or expectations of individual behavior that are set in order to facilitate the interaction between people in the workplace and nurture a mutually respectful atmosphere.

Business etiquette skills include but are not limited to showing courtesy and respect towards one’s coworkers and employers. Demonstrating the selfcontrol required for a particular job, as well as expressing one’s knowledge of various business situations without treating others with condescension, is equally important for mastering the business etiquette skills.

Stress Management

We tend to think of stress as an uncontrollable, allpowerful monster that manages to creep into every aspect of our life, no matter how hard we work and how much we try to keep it all under control. Stress management involves more than simple logic, you know very well that stressing about not spending enough time with your kids won’t give you more hours, but you do it nonetheless.

Stress management is an acquired skill you can learn and use to make your life a bit less nerve-wracking and more enjoyable.

Conflict Resolution

Conflict is a normal part of any healthy relationship. After all, two people can’t be expected to agree on everything, all the time. The key is not to avoid conflict but to learn how to resolve it in a healthy way. When conflict is mismanaged, it can cause great harm to a relationship, but when handled in a respectful, positive way, conflict provides an opportunity to strengthen the bond between two people. Whatever the cause of disagreements and disputes, by learning these skills for conflict resolution, you can keep your personal and professional relationships strong and growing.

Interview skills

The most important thing to remember about any interview is that it is a two-way process. It is as much about you finding out whether you want to work for the company as them finding out whether they want you. This means it is important to present yourself as you really are, not pretend to be something you’re not.

Interviewing skills can include proper interview behavior, controlling nervousness or asking intelligent questions. If you have interviewing skills, you will probably receive more job offers than those without them. You are better at convincing interviewers you are the right candidate for the job. The best way to acquire interviewing skills is through practice. Hiring managers must also have interviewing skills so they choose the right candidates for jobs.

Ethics Moral & Professional

Ability to understand the economy crisis, environment and social cultural aspects professionally.

Ability to analyze make problem solving decisions related to ethics.

Leadership & Management

Knowledge of the basic theories of leadership.

Ability to lead a project.

Traditionally, people don’t receive adequate soft skills training but this certified course helps the individual to be a better citizen.